My passion is in Lasers. I have over 10 years experience with all kind of industrial laser applications ranging from micromachining with ultra-short pulse lasers to welding with multi kW lasers.
I also have over 3 years of experience in managing a laser application lab with multiple engineers to develop state of the art laser processes. Other tasks also include:
- Manage Plymouth, MI and Santa Clara, CA Laser Application Centers and the dedicated groups
- Serve as a technical specialist for laser applications and equipment
- Host customer visits and communicate directly with customers regarding applications and technology
- Communicate efficiently with sales, marketing and management functions
- Be a member of the TRUMPF Laser Technology Center management team
- Mentor customers on process and product details and strengthen their relationship with TRUMPF
- Routine communication with Laser Applications Laboratory in TRUMPF Competence Center regarding new applications, products, ideas, support and training
- Lead application demos for TRUMPF open houses, trade shows and other customer events
- Take part in TUSD management meetings and TUSD strategy development
- Create customer, technical and scientific presentations and represent TUSD in events and conferences
- Develop operations of the laser application center with lean and agile project methods
- Maintain laser application laboratory capabilities to perform at an excellence level, including human resources, personnel development, equipment and facilities
- Develop digital methods for daily operation and management of the LAC
- Coordinate escalations
- Ensure contribution on TRUMPF internal data platforms
- Author technical papers and represent the company in trade journals, trade shows and conferences
- Lead application center preparations for TRUMPF open houses and other customer events
- Be responsible for laser application center cleanliness and daily operations
- Schedule applications work with customer service administrator and work with other functions to assure timely completion of applications
- Be involved and manage longer term customer development projects